Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, use the contact form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. If you submit this data to us we may use third parties to process it such as Mailchimp.
If you purchase a product your contact details are passed to reviews.io and Trustiolot to enable us to send you a review request using their platform. These reviews may be published on the site and on third party websites and print media.
If you purchase products from our site and spend over £30.00 you will be invited by email by our partners at Tree Nation to plant a tree. We share your email and name to facilitate this communication.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. We use essential cookies which help you use the site for it’s intended purpose eg keeping your session secure and helping you shop safely and easily. To give you the best possible experience with your prior consent we also like to track user activity using Google Analytics and Facebook. We will always ask your consent before setting non essential cookies such as Google Analytics and Facebook. You also have the ability to review your settings at anytime and we give you tips on how to withdraw this consent below.
Third party applications and services such as Google, Youtube, Twitter, Instagram, Paypal, and Sage Pay employ their own cookies as a result of this site using their services. So when you subscribe to our newsletter or watch any of our videos, for example, you’re accepting those cookies. More information can be found don the relevant third party’s website. However any analytical cookies we want to deploy we will only do so after you have accepted them using our cookie notice tool.
That doesn’t mean that other third parties aren’t planting cookies on your machine. If you click a link on this website that takes you to an outside site, that site may employ 3rd party cookies. This site has no control over another site’s cookie usage.
For more information about the essential cookies we use please see this article:
For information on how to manage cookies and cookie settings on your browser you might find this article useful:
How we use collected information
Cayrus World of Finishing Ltd collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Cayrus World of Finishing Ltd
Cayrus World Of Finishing
Unit 5 Glenmore Business Park, St Vincients Road, Bumpers Farm, Chippenham, SN14 6BB
Tel: 01249 588599
Email: [email protected]